Frequently Asked Questions

If you still have doubts or questions, please leave us a message.

We accept payments from Paypal (Credit Card). Cash on delivery is not accepted for now.

PayPal is one of the largest online payment processors in the world. Paypal is easy to use and provides users with strong customer protection.

Express Airmail takes 9~14 days and DHL/FedEx takes 3~6 days.

During COVID-19 special times, the airmail and DHL FedEx delivery time is about 10~20 days.

AcrylicLamp.com uses SSL 256-bit secure encryption to provide you a safe payment environment!

Paypal provides the highest level security to make your online shopping experiences safe and secure. It has been used and trusted by millions of eBay shoppers and other e-commerce buyers worldwide.

After ordering you will promptly receive an order confirmation with your shipping address info and order info via e-mail. Our sales team will send you an email including tracking number & link, estimated delivery time.

We will send you tracking number and link once we send out your order. You can track online in real-time.

There is duty free if we ship by express airmail. If you need your order urgently and we ship by DHL, there will be some customs duty for some certain countries (European countries, canada etc).

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